SUPPORT & DOWNLOADS
Useful information. Direct support.
Find battery guidance and the published commodity procedure documents, or contact our team for product-specific assistance.
Document library
Commodity documents
Original procedures and payment-method PDFs for the listed commodities. Discuss the applicable terms with our team for your enquiry.
FAQ
Battery questions, answered.
Guidance from the Toshiba BTS support catalogue. Always follow the instructions supplied with your device.
Where can I get Toshiba batteries?
Toshiba batteries are distributed through supermarkets, convenience stores and electronics retailers. If your local store does not stock the range, ask them to contact our team.
What should I be careful of with batteries?
Keep batteries away from children, take precautions in case of leakage, never put them in a fire, and recycle them regardless of their chemistry.
Which battery type should I use?
Read the device manufacturer’s instructions and use the battery type specified for your device.
How can I improve battery life?
Turn off devices when not in use. Remove batteries from devices that are not being used. Store batteries in a dry place at normal room temperature. Switch devices off before charging rechargeable batteries. Do not mix old and new batteries or different battery types.
Why do battery life and power output differ?
Battery life and power output depend on chemical composition and how the battery is used.
Can I recharge all batteries?
No. Only recharge secondary batteries that are explicitly marked “Rechargeable”.
What are the two main battery categories?
Primary batteries are for single use. Secondary batteries, also called rechargeable batteries, are designed for repeated use.
How does a battery work?
A battery contains one or more electrochemical cells that convert stored chemical energy into electrical energy through the production and flow of electrons.
